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Phone Service

A new customer of Choctaw Telephone Company must complete an application for telephone service. This application form is available at the link below. If you prefer, you may call (417) 491-4111, and our Service Representative will be glad to answer any questions by telephone and then mail an application form to you.
The application must be signed by the applicant or his duly authorized agent, or an authorized agent of a business/corporation to whom service is to be billed.

Our Rates

Choctaw Telephone provides affordable rates.

Thank you for allowing Choctaw Telephone Company to handle your telecommunication needs. The following is a checklist of information for our new customers.

  • If you have chosen a long distance carrier other than MoKan Communications, you will need to contact them directly to activate your service and set up an account. You will receive a separate billing from the long distance carrier. Calls outside of the 48 contiguous states may vary from the standard calling plans. Please call ahead for rates.
  • There will be a one time connect charge of $17.50 to activate your service. Any jack installation and or wiring will be billed as additional charges.
  • We bill ahead for basic service and Internet – we bill a month behind for toll charges. Depending on the effective date of your service, your first billing may be for a period of more than 30 days. This also applies to any additional services you acquire at a future date.
  • Payments are due upon receipt of billing statement. If payment is not received prior to the 15th of the Month, you will receive a late notice. Late notice fee of $2.55 will apply.
  • The late notice will advise the disconnect date – this will vary from month to month. If payment is not received by 9:00 that day, service will be disconnected. Once service is disconnected, a $10.00 reconnect fee will apply.
  • In order to obtain information on an account, a person must be authorized to do so and will be required to provide a picture ID.
  • Account information requested by phone will require pre-established password.
Feature Business Monthly Rates Per Line
  • Additional Listing $0.40
  • Unlisted Number $1.00
  • Call Waiting** $2.00
  • Cancel Call Waiting** $2.00
  • Call Forwarding** $2.00
  • Call Forward Busy** $2.00
  • Call Forward No Answer** $2.00
  • Caller ID $5.00
  • Teen Service** $2.00
  • Two-Way Calling** $2.00
  • Toll Denial** 2.00
  • Speed Dial 8** $2.00
  • Speed Dial 30 $3.00
  • Annonymous Call Rejection $3.50
  • Automatic Call Back $3.50
  • Selective Call Acceptance $3.50
  • Selective Call Forward $3.50
  • Selective Call Rejection $3.50
  • Line Hunt $5.00
  • Call Trace $5.00
  • Number Referral $5.00

Note
All features marked with ** are available in groups of 2 or more at a reduced rate.

Note
Applicable service order charges, connection fees, and taxes are not included in these rates.

Basic and Optional Services Business Monthly Rates Per line
  • Individual Touch-Calling Access Line $18.00
  • FCC Subscriber Single Line / ARC $9.00
  • FCC Subscriber Multi Line / ARC $12.20

FCC Order 11-161 mandates the Telephone Company to bill an Access Recovery Charge/ARC monthly to residence, single line business and multiline business end users who purchase local exchange services.

  • Missouri Relay $0.06

Choctaw and other local telephone companies collect this surcharge on each phone line to operate the PA Relay Service, as required by the Missouri Public Utilities Commission. This service allows telephone communication between people who use Telecommunications Devices for the Deaf and people who use standard phones.

  • Federal Universal Service Charge 0.10%

Choctaw Telephone collects this charge to support the provision of telecommunications services to schools, libraries, rural healthcare providers, low-income customers, as well as customers living in rural, insular, and high-cost areas.

  • Lawrence CO 911 $2.70
  • Metro Calling Plan-Residential $8.89
Serviced Order Charges
  • New Installation Service or Move $17.50
  • Reconnect $10.00
  • Add or Change Calling Features $5.00
  • Missouri PIC Change Carge $5.00
  • Federal PIC Change Charge $5.50
Wiring And Equipment Options

The Telephone Company provides and maintains service up to your demarcation point, which is the point of physical interconnection (connecting block, terminal strip, jack, protector, or telephone network interface device) between the telephone network and your premises wiring. Inside wiring includes all wire or cable located on your side of the demarcation point.

Non-published or Non-listed telephone number service is a directory option provided to hearing/speech-impaired persons at no charge. In addition, the option of a special notation by the customer’s name in the directory indicating TTY or TTY+ Voice capability can be provided at no charge.